Services

With each project we do together, itX offers a unique edge, ‘The Service Package’:

 

TT&T (Technology Transfer and Training):

– Operational Training

– Troubleshooting Training

– Advanced Setup Training (Management and QA)

– Maintenance Strategy

– Operational and Maintenance Standards

 

CQV (Commissioning, Qualification, and Verification):

– Documented Static and Dynamic Tests

– First Run Qualification

– 24 hours verification

-Testing Protocols are presented to client for prior alignment

 

Technical Support Plan

– SOS Remote (Online) Support within 3 hours of call.

– Field visit within 12 working hours of call (if needed)

– You always enjoy a 1 year free support plan with every project we do together. This makes us ensure you are enabled to get the most out of your investment in our technology.