With each project we do together, itX offers a unique edge, ‘The Service Package’:
TT&T (Technology Transfer and Training):
– Operational Training
– Troubleshooting Training
– Advanced Setup Training (Management and QA)
– Maintenance Strategy
– Operational and Maintenance Standards
CQV (Commissioning, Qualification, and Verification):
– Documented Static and Dynamic Tests
– First Run Qualification
– 24 hours verification
-Testing Protocols are presented to client for prior alignment
Technical Support Plan
– SOS Remote (Online) Support within 3 hours of call.
– Field visit within 12 working hours of call (if needed)
– You always enjoy a 1 year free support plan with every project we do together. This makes us ensure you are enabled to get the most out of your investment in our technology.